Does it need Wi-Fi?
Yes, a 2.4 GHz Wi-Fi signal where you hang it. 5 GHz networks aren't supported, so check your signal at that spot first.
Will it recognise British birds?
The app suggests the species from a library of more than 11,000 birds worldwide. It's a best guess, so it won't be right every time.
Do I have to pay a subscription?
You don't need one to watch live or to record to a microSD card. Some extra app features, such as cloud storage, may need a paid plan in the app.
How is it powered?
A solar panel keeps the built-in battery charged. In the darker winter months you may need to top it up by USB now and then.
What bird seed should I use?
Any standard wild bird seed mix. Seed isn't included.
How long does delivery take?
Delivery is free in the UK. Orders are usually dispatched within 1–3 business days and arrive within 7–14 days, with tracking.
Can I return it?
Yes. You can return it within 14 days of delivery for any reason. See our Refund policy for details. Your statutory rights are not affected.
How do I contact you?
Use our contact form and we'll get back to you as soon as we can.